Refund Policy

Return Policy 

All sales are final. No returns will be accepted. In the case where the warranty applies, you can dispose of the mantel in whichever way you see fit while waiting for your new piece or full mantel to arrive

Our warranty 

Alabaster Mantels in collaboration with its suppliers warrants all of its products to be free from defect within accepted industry standards and will replace product if defective and manufacturer is notified of defect by purchaser within 24-48 hours of receipt of material. In the case the warranty becomes effective, the customer will be responsible of disposing of the current mantel and Alabaster Mantels in collaboration with its suppliers  will ship a new one.

Alabaster Mantels in collaboration with its suppliers makes no other warranties with respect to this product, express or implied. Manufacturer's liability shall be limited in all events to supplying sufficient product to repair or replace the specific defective units.

Acceptance and use of this product absolves Alabaster Mantels and its suppliers from any other liability, from whatever source, including liability for incidental, consequential or resultant damages whether due to breach of warranty or negligence. Product must be inspected by purchaser prior to installation.