FAQ

1. What is a fireplace mantel?

A fireplace mantel, also known as a mantelpiece or chimney piece, is a decorative framework that surrounds the fireplace opening. It adds aesthetic value to the fireplace and serves as a focal point in the room.

2. Why should I consider adding a mantel to my fireplace?

A fireplace mantel enhances the visual appeal of your fireplace and the entire room. It adds a touch of style, elegance, and character to your living space while providing a platform for decor and personalization.

3. What materials are mantels made from?

Mantels can be crafted from various materials such as wood, stone, marble, cast stone, and more. The mantels we offer are made from cast stone. Each material offers a unique aesthetic and can complement different interior design styles.

4. Do you offer custom mantel designs?

Yes, we offer custom mantel design services. Our team of skilled craftsmen can work with you to create a personalized mantel that suits your preferences, style, and the dimensions of your fireplace.

5. How do I choose the right mantel for my space?

Choosing the right mantel involves considering factors like your home's decor, the style you prefer (e.g., traditional, modern, rustic), the size of your fireplace, and the material that resonates with you.

6. Can I install a mantel myself?

While some mantels can be installed as DIY projects, it's recommended to have a professional install it to ensure proper fitting and safety. Our team can provide installation services to make the process seamless.

7. Are your mantels suitable for gas or electric fireplaces?

Yes, our mantels are designed to accommodate various types of fireplaces, including gas and electric. We can customize the mantel to fit your specific fireplace type.

8. Do you provide maintenance tips for mantels?

Yes, we provide maintenance guidelines to help you keep your mantel looking its best. Proper care can extend the lifespan and beauty of your mantel.

9. Do you have a showroom?

For now our collection is only available online, feel free to reach out to us if you'd like to discuss with our experts about the mantels in questions. Samples should be available shortly to give you a better idea of the material you're purchasing. 

10. What's the cost range for your mantels?

The cost of our mantels varies depending on factors like material, size, design complexity, and customization. We offer a range of options to suit different budgets.

11. How do I get started on a custom mantel design?

To get started on a custom design, simply contact our team. We'll schedule a consultation to understand your vision, preferences, and requirements and guide you through the design process.

12. Are your mantels made locally?

Yes, we take pride in crafting our mantels locally using skilled artisans and high-quality materials. This ensures the highest level of craftsmanship and attention to detail.

13. Will I get a tracking number ?

Yes. A tracking number will be made available with every order. Shipping time can take between 5 to 11 days when the mantels are ready. Since every mantel is different however the production time of  the mantels can vary from 10 business days to up to 6 weeks.

14. How can I contact your customer support?

You can reach our customer support team through support@alabastermantels.com  for any inquiries, assistance, or further details about our mantels and services.